# Mycelium - Full Documentation > Mycelium is a cross-vertical smart mobility optimization and orchestration SaaS platform. The intelligence layer for everything that moves. ## About Mycelium Mycelium is a cross-vertical smart mobility optimization and orchestration platform founded in 2015 with R&D in Israel. Like its biological namesake (the vast underground fungal network that connects trees and plants across entire forests), Mycelium connects, coordinates, and optimizes complex transportation networks from a single intelligent core. The platform was built on a fundamental architectural insight: separate the optimization engine from the applications built on top of it. This means customers can use the full turnkey solution for end-to-end mobility management, or integrate just the specific components they need via a comprehensive RESTful API. Mycelium serves enterprises across a wide range of mobility verticals, from corporate commute and last-mile delivery to crew transport, student transport, field service, on-demand rides, and shuttle services. The platform's cross-vertical design means that the same optimization intelligence that reduces airline crew transport costs by 25% can also increase delivery route efficiency by 30%. This shared intelligence layer, continuously refined across all verticals, is what gives Mycelium its unique competitive advantage. The company has demonstrated strong product-market fit, with 100+ enterprises deployed through partner channels and over 2 million routes covering more than 18 million individual trips optimized per year across those channels. The largest partner uses Mycelium across an entire operations stack: optimization API for self-service clients, complete end-to-end deployment for complex enterprise customers with export to multiple vendors, the backbone of international operations, internal employee and field-team transportation, and as a core technology demo to win new business. Mycelium's white-label architecture allows partners and resellers to embed the platform under their own brand, maintaining their client relationships while leveraging Mycelium's optimization intelligence behind the scenes. ## Platform Capabilities ### 1. Route Optimization Engine At the heart of Mycelium is an AI-powered Vehicle Routing Problem with Time Windows (VRPTW) solver. This engine handles the full complexity of real-world routing: multiple time windows per stop, capacity constraints across weight, volume, and item count, territory optimization using geographic boundaries or custom polygons, multi-depot operations with automatic depot selection, mixed pickup and dropoff within the same route, balanced route distribution across drivers, and dozens of additional configurable constraints. The engine can plan hundreds of orders in seconds, making it suitable for both batch planning and near-real-time dynamic dispatch scenarios. The optimization engine factors in both real-time and historical traffic patterns. This means routes are not just theoretically optimal based on distance, but practically optimal based on actual road conditions at the time of travel. The engine supports mixed driving and walking routes (useful for dense urban areas with centrums, which are walking-distance pickup points), dynamic time buffers that vary by area or duration, and conditional next-stop logic for handling VIP rules or other business-specific sequencing requirements. ### 2. Automatic Dispatcher Mycelium's Automatic Dispatcher provides end-to-end workflow automation from order ingestion through optimization, dispatch to fleet or carrier, and notification of all parties involved. The dispatcher handles the complete lifecycle: orders come in via API, employee app, spreadsheet upload, or ERP integration; the optimization engine builds optimal routes; routes are automatically dispatched to the appropriate drivers, fleets, or third-party carriers; and all stakeholders receive real-time notifications at each stage. The dispatcher supports configurable schedules and cutoff times, allowing businesses to define when optimization runs occur and when orders must be received to be included in the next dispatch cycle. Dynamic dispatch rules enable sophisticated routing of orders to different fleets or carriers based on geography, service level, vehicle requirements, or cost optimization. This automation eliminates the manual planning bottleneck that typically limits scaling in logistics and mobility operations. ### 3. Dynamic Pricing Engine The Dynamic Pricing Engine provides automatic route pricing with highly configurable rules. Pricing can be based on source and destination locations, visited areas or zones, time of day, passenger count, vehicle type, route duration, distance, and custom surcharges. The engine supports complex pricing models including tiered pricing, zone-based fare structures, time-of-day multipliers, and contractual rate cards. This capability is particularly valuable for crew transport and corporate commute scenarios where pricing must align with contractual obligations and budget controls, as well as for on-demand services where dynamic market-based pricing can optimize revenue and fleet utilization simultaneously. ### 4. Consumer & Employee Apps Mycelium provides white-labeled responsive web applications where end-users can place orders, book rides, track vehicles in real time, and view their history. The apps are fully configurable in terms of UI branding, policy enforcement (such as booking windows, cancellation rules, and budget limits), and role-based access control. Employee apps for corporate commute include self-service ride booking, shift-based scheduling integration, and central pickup point selection. The consumer-facing apps handle the complete user journey: registration, booking, real-time tracking, notifications, ride history, and feedback. For corporate deployments, the apps integrate with HR systems for employee validation, enforce company travel policies, and provide managers with visibility into team transportation usage and costs. ### 5. System Integrations Mycelium connects to a wide ecosystem of enterprise systems including ERPs, fleet management platforms, shift management systems, and ride-hailing providers. Data can be imported from spreadsheets, API feeds, or scheduled data syncs, providing flexibility for organizations at different stages of digital maturity. The API-first architecture means every capability in the platform is accessible programmatically, enabling deep integration with existing business processes and systems. Integration capabilities include real-time order feeds from e-commerce platforms and POS systems, flight and shift schedule auto-integration for crew transport, HR system integration for employee validation, and bidirectional sync with fleet management platforms for vehicle availability and driver status. ### 6. Holistic Operations Visibility One of Mycelium's differentiating capabilities is its ability to integrate with multiple tracking and fleet systems simultaneously, providing a unified operational view across all providers. Whether an organization uses its own fleet, multiple third-party carriers, or a combination of both, Mycelium aggregates tracking data, status updates, and performance metrics into a single dashboard. This unified visibility enables plan-vs-actual analysis, cost tracking across providers, service level monitoring, and data-driven decision making. Operations managers can see the complete picture without switching between multiple provider portals, and can quickly identify and respond to exceptions or delays regardless of which carrier is handling a particular route. ## Routing Constraints Supported Mycelium's optimization engine supports an extensive set of routing constraints that can be combined and configured per customer: - Multiple time windows per stop (e.g., morning and afternoon delivery slots) - Load constraints across size, weight, and volume dimensions - Maximum time and distance limits per leg or per complete route - Territory optimization using geographic boundaries or custom polygons - Multi-depot operations with automatic depot selection - Mixed pickup and dropoff within the same route - Balanced route distribution across drivers - Vehicle dimension-aware routing (height, width, length restrictions) - Centrums: walking-distance pickup points for dense urban areas - Soft constraints with configurable tolerance windows - Mixed driving and walking route segments - Dynamic time buffers that vary by area or trip duration - Same-location service time optimization (multiple orders at one address) - Conditional next-stop logic (e.g., VIP priority rules) - Fixed-line optimization for preset route corridors - Minimum vehicle working duration requirements ## Workflow The Mycelium workflow follows a streamlined five-stage process: 1. **Orders In.** Orders arrive via API, employee app, spreadsheet upload, or ERP integration. The system normalizes and validates all incoming data automatically. 2. **Optimize.** The optimization engine builds optimal routes in seconds, respecting all configured constraints and leveraging real-time traffic data. 3. **Dispatch.** Routes are automatically dispatched to drivers, fleets, or third-party carriers based on configurable dispatch rules. 4. **Monitor.** A unified operational view across all providers enables real-time tracking, exception management, and stakeholder communication. 5. **Analyze.** Plan-vs-actual analysis, cost reporting, and performance dashboards drive continuous improvement. ## Verticals Served ### Corporate Commute Employee self-service ride booking, shift-based scheduling integration, budget controls and policy enforcement, HR system integration for employee validation, central pickup point optimization (centrums), and manager visibility into team transportation costs. ### Last-Mile Delivery E-commerce and POS integration for automatic order ingestion, multi-depot routing for distributed fulfillment, time-slot delivery windows, automated customer communication and tracking, proof of delivery capture, and returns handling. ### Crew Transport Flight and shift schedule auto-integration, complex constraint handling (crew rest rules, certification requirements), multi-carrier dispatch for cost optimization, automatic response to schedule changes and delays, and compliance reporting for regulatory requirements. ### Student Transport Safe routing with school-specific constraints, parent notification and tracking, attendance integration, route consistency for recurring schedules, and regulatory compliance. ### Field Service Technician skill-based routing, appointment time windows, parts and equipment constraints, priority-based scheduling, and integration with service management platforms. ### On-Demand Rides Real-time dispatch, dynamic pricing, passenger matching, ETA calculation, and driver assignment optimization. ### Business Park Shuttles Fixed-route optimization, schedule adherence monitoring, capacity management, and employee access control. ### Fuel & Oil Delivery Tank capacity constraints, hazmat routing compliance, delivery window management, and inventory-based scheduling. ### Sustainable Mobility EV range-aware routing, charging station integration, carbon footprint tracking, and green route optimization. ## Proven Results Mycelium has demonstrated measurable impact across its customer base: - **25% ride cost reduction** in airline crew transport operations, achieved through multi-carrier optimization and dynamic route consolidation. - **30% route efficiency increase** in delivery operations, driven by the VRPTW solver's ability to optimize across dozens of simultaneous constraints. - **100+ enterprises deployed** through partner channels, demonstrating the platform's white-label scalability. - **2M+ routes and 18M+ trips per year** optimized across partner channels, proving the platform's operational reliability at scale. In fleet optimization benchmarks: - A 30-vehicle fleet saw total drive time drop from 2,400 minutes to 1,020 minutes (a 57% reduction). - A 16-vehicle fleet saw total distance drop from 157 km to 131 km and total time from 529 minutes to 452 minutes. ## Architecture Mycelium is built as a cloud-native multi-tenant SaaS platform. The architecture is RESTful API-first, meaning every capability available in the UI is also accessible via API. This enables deep integration with existing business systems and supports headless deployments where the optimization intelligence runs entirely behind another application's interface. The platform is white-label ready, allowing partners and resellers to present the full solution under their own brand while maintaining their client relationships. Multi-language, multi-currency, and multi-geography support means the platform can serve global operations from a single deployment. A key architectural advantage is dynamic configuration: new customers with unique business rules, constraints, and integrations can be onboarded in minutes without any code changes. This configuration-driven approach dramatically reduces time-to-value and enables rapid scaling through partner channels. Mycelium LTD holds ISO/IEC 27001:2022 certification (Certificate #100326059706) for the development and operation of SaaS systems for transportation and shipment management. The certification was issued in March 2026 by ARS Assessment Private Limited and covers the company's complete Information Security Management System. This certification demonstrates Mycelium's commitment to international security standards and provides enterprise customers with assurance that their data is handled according to rigorous security protocols. ## Frequently Asked Questions **What is Mycelium?** Mycelium is a cross-vertical smart mobility optimization and orchestration SaaS platform. It provides AI-powered route optimization, automatic dispatching, dynamic pricing, and white-label mobility apps for enterprises. The platform serves multiple verticals including corporate commute, last-mile delivery, crew transport, student transport, field service, on-demand rides, and shuttle services. **How does the route optimization work?** Mycelium uses an advanced AI-powered VRPTW (Vehicle Routing Problem with Time Windows) solver that considers dozens of real-world constraints simultaneously, including time windows, capacity, territory, traffic patterns, driver balancing, and more. The engine plans hundreds of orders in seconds and factors in real-time and historical traffic data. **Which industries does Mycelium serve?** Mycelium serves corporate commute, last-mile delivery, crew transport, student transport, field service, on-demand rides, business park shuttles, fuel and oil delivery, and sustainable mobility. The cross-vertical architecture means optimization intelligence is shared and continuously improved across all verticals. **Can I integrate Mycelium with my existing systems?** Yes. Mycelium is API-first, meaning every capability is accessible via RESTful API. The platform integrates with ERPs, fleet management systems, shift management tools, ride-hailing providers, e-commerce platforms, HR systems, and more. Data can be imported via API, spreadsheet, or scheduled sync. **Is the platform white-label ready?** Yes. Mycelium is fully white-label ready. Partners and resellers can present the complete solution under their own brand, maintaining their client relationships while leveraging Mycelium's optimization intelligence. Consumer and employee apps are fully brandable. **How quickly can new customers be onboarded?** New customers can be onboarded in minutes with no code changes required. Mycelium's dynamic configuration architecture means unique business rules, constraints, pricing models, and integrations are all handled through configuration rather than custom development. **What results can I expect?** Results vary by use case, but demonstrated outcomes include 25% ride cost reduction in crew transport, 30% route efficiency increase in delivery operations, and fleet drive time reductions exceeding 50% in optimization benchmarks. **Does Mycelium support multiple geographies and languages?** Yes. The platform supports multi-language, multi-currency, and multi-geography operations from a single deployment. Customers can operate across different countries and regions without requiring separate instances. **How does the automatic dispatcher work?** The Automatic Dispatcher handles the complete workflow from order ingestion through optimization, dispatch, and notification. It supports configurable schedules, cutoff times, and dynamic dispatch rules that route orders to different fleets or carriers based on geography, service level, vehicle requirements, or cost optimization. ## Company - **Founded:** 2015 - **R&D:** Israel - **Customers:** Serving enterprises worldwide - **Contact:** info@mycelium.ai - **Website:** https://www.mycelium.ai/ - **Blog:** https://www.mycelium.ai/blog/