Solutions

Crew Transport Optimization

Crew transport is the most punishing dispatch problem in mobility. Schedules change by the hour, SLAs leave no margin, and every empty seat compounds. The platform a leading airline has used in production since 2016.
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The Challenge

Most ground-transport vendors treat crew operations as chartered taxi service. It isn't.

Airlines, hospitality groups, and travel operators need to move crew members between airports, hotels, and bases on tight schedules that change constantly. A delayed flight cascades into rerouted ground transport for an entire crew. A last-minute schedule swap means rebuilding routes under time pressure.

Traditional dispatch operations handle this with phone calls, manual spreadsheets, and over-provisioned vehicles to absorb the uncertainty. The cost is enormous. Ride expenses balloon because vehicles run half-empty, and dispatchers spend their entire shift reacting to changes instead of optimizing.

How Mycelium Solves It

What a decade of running airline crew operations actually looks like
Flight and Shift Schedule Integration

Mycelium connects directly to flight schedules and shift management systems. When a flight is delayed, rescheduled, or cancelled, ground transport plans update automatically. No manual replanning, no missed pickups.

Dynamic Route Consolidation

The optimization engine consolidates crew rides across overlapping schedules. Crew members heading to the same area at similar times share vehicles automatically. This is where the 25% cost reduction comes from, and it happens without any dispatcher involvement.

Multi-Carrier Dispatch

Dispatch to your own fleet, contracted transport providers, or ride-hailing services through a single platform. Mycelium selects the optimal carrier for each ride based on cost, availability, vehicle type, and SLA requirements.

Complex Constraint Handling

Crew rest rules, certification requirements, luggage capacity, VIP sequencing, wheelchair accessibility. The VRPTW solver handles dozens of crew-specific constraints simultaneously while still finding the most cost-efficient routes.

Real-Time Exception Management

When the unexpected happens, the platform responds in real time. Delayed flights trigger automatic rescheduling. Cancelled rides are redistributed. All stakeholders receive instant notifications so no one is left waiting.

SLA Monitoring and Compliance

Track on-time performance, wait times, and service quality against contractual SLAs. Automated reporting gives operations managers the data they need for carrier evaluations and contract negotiations.

25% Ride Cost Reduction
30K+ Annual Crew Routes Single Airline
3-5 hrs Daily Dispatcher Time Saved
10+ yrs In Production

A Decade in Production

From regional airlines to international hospitality groups

Airline Crew Transport

Mycelium has powered crew transport for a leading Israeli airline since 2016, handling approximately 3,000 rides per month through fully automated dispatch. That is 10 years of continuous production, processing the full lifecycle from flight schedule ingestion through optimized ground transport and multi-carrier assignment. When Israel's largest tourism retailer needed to manage complex crew logistics across challenging timetables, they chose Mycelium for its reliability and optimization intelligence. The dispatchers who previously spent 5-7 hours daily on manual planning were redeployed to higher-value roles.

Hotel and Resort Staff Transport

Hospitality operations with staff scattered across a metro area face the same optimization challenge as airlines, just with shift schedules instead of flight times. Mycelium integrates with workforce management systems to generate staff transport plans that align with shift rotations, reducing the need for employees to arrange their own transport.

Event and Conference Logistics

Large events require moving hundreds of people between venues, hotels, and airports on tight timelines. Mycelium's batch optimization handles the surge planning, while real-time dynamic dispatch adapts to the inevitable schedule changes that come with live events.

Ready to cut crew transport costs by 25%?

Bring a real crew schedule with a known disruption scenario. We'll show you how the platform reroutes in a 30-minute call.

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