Solutions

Last-Mile Delivery Optimization

Last-mile is the only leg of the supply chain still planned by hand at most operations. The optimization engine behind a national grocery chain's 16M+ annual delivery stops, since 2016.

The Challenge

The reason last-mile costs keep climbing is that most operations are still solving a 2010 routing problem with a 2010 dispatcher

E-commerce growth has made last-mile delivery the biggest cost center in logistics. Customers expect narrow delivery windows, real-time tracking, and same-day or next-day fulfillment. Meanwhile, delivery operations run on manual planning, disconnected systems, and dispatchers juggling phone calls and spreadsheets.

The result is drivers running inefficient routes, missed delivery windows that frustrate customers, and fleet utilization well below capacity. Scaling means adding more drivers and vehicles instead of getting more out of the ones you have.

How Mycelium Solves It

The order-to-doorstep workflow, with no human in the middle of the routing decision
VRPTW Route Optimization

The solver builds optimal delivery routes across your entire fleet in seconds. It handles time-slot windows, load constraints (weight, volume, item count), territory boundaries, mixed pickup-and-delivery sequences, and balanced workload distribution across drivers.

Automated Dispatch

Orders flow in from e-commerce platforms, POS systems, or API feeds. The automatic dispatcher batches, optimizes, and assigns routes to drivers without human intervention. Configurable cutoff times and dispatch schedules keep the operation running on autopilot.

Multi-Depot Routing

Operating from multiple warehouses or dark stores? Mycelium automatically assigns orders to the optimal depot based on proximity, inventory, and delivery constraints. Routes are planned across depots simultaneously for global optimization.

Customer Notifications and Tracking

Keep customers informed with automated notifications at every stage. Accurate ETA updates, delivery confirmation, and a branded tracking page reduce "where is my order" calls by 60% and build customer trust.

Dynamic Pricing Engine

Set delivery pricing rules based on distance, zones, time slots, vehicle type, and order value. Offer premium time windows at premium prices. The pricing engine runs alongside optimization to balance revenue and operational efficiency.

E-Commerce and ERP Integration

Connect to Shopify, WooCommerce, SAP, or any system via REST API. Orders sync automatically, delivery status flows back to your order management system, and customers see real-time updates in your storefront.

30% Route Efficiency Increase
57% Drive Time Reduction Benchmark
60% Fewer Support Calls
16M+ Annual Delivery Stops Single Retailer

Delivery Scenarios Mycelium Handles

From grocery delivery to pharmacy fulfillment to large-format logistics

Grocery and Retail Delivery

Israel's largest supermarket chain has relied on Mycelium's optimization API since 2016, processing over 1.5 million delivery routes covering 16 million individual stops in the past year alone, across multiple distribution centers. The platform handles time-slot management, temperature-sensitive load constraints, and same-day fulfillment pressure while keeping delivery costs predictable. This partnership, now approaching a decade in production, demonstrates the platform's reliability at national retail scale.

Pharmacy and Healthcare Delivery

Medication delivery requires strict time windows, chain-of-custody tracking, and regulatory compliance. Mycelium's constraint engine handles priority-based scheduling, signature capture, and proof-of-delivery workflows that meet healthcare standards.

E-Commerce Fulfillment

Connect your online store directly to Mycelium's optimization engine. Orders are automatically batched, routed, and dispatched to drivers. Customers receive branded tracking updates. Returns are folded into the next day's route plan without manual intervention.

Multi-Carrier Operations

When your own fleet is at capacity, Mycelium dynamically overflows to contracted carriers or third-party providers. The platform optimizes the split between owned and outsourced delivery based on cost, service level, and geographic coverage.

Send us a day's worth of orders. We'll show you the routes you're missing.

Bring a real day of orders from your operation. We'll model the optimized routes against what you ran in a 30-minute call.

Request a Demo